Shipping Methods

• Most of our items are shipped via the United States Postal Service. They are shipped "Ground." We will often upgrade larger shipments to Priority Mail.
• International Shipping is Available for $10
• Shipping and handling is a flat rate unless otherwise stated.

Returning Merchandise

• Manufacturer defect
• Shipping damage
• Incorrect shipment (receipt of item other than that which was ordered)

Instructions: Please follow the steps below when returning an item that you have ordered:

Request Authorization for the Return: Email orders@gravesidetales.com   within 30 days of the date you receive the item to request a Return Authorization number for the item. Include the following information in your email request:


• Order #
• Title of item
• Your name and shipping address
• Your daytime phone number
• Your email address
• The reason you wish to return the item

Note: Returns can only be accepted under the conditions above and must be accompanied by a valid Return Authorization number. All returns received without a valid RA number will not be accepted.


Prepare the Return: Clearly write the return authorization number that you have received on the outside of the box. Print and complete the return form and include it inside the box with the item. Package the item for return (preferably in the original packing box) and secure it firmly with shipping tape. Clearly mark the outside of the box with the address as follows:

      

Graveside Tales

Atten: Dale Murphy

P.O. Box 487

Lakeside, AZ  85929 

• Note: Merchandise returns are accepted within 30 days after the shipping date and must include the original package and all accessories.
  

• Return Shipping Methods: We suggest that you return the item via an insured and traceable source such as Federal Express, U.P.S., or United States Post Office. You can ship using the  We cannot guarantee refund on any packages that are sent via an untraceable source.
  Note: We do not accept returns sent C.O.D. All C.O.D. returns will be refused.
• Exchange or Refund: In most cases, we will ship a new item out to you within 14 days of receipt of the damaged, defective, or incorrectly shipped item.  All refunds will be issued in accordance with the method that you have purchased the item. Refunds will be processed within 30 days of the date the item was returned and may take 30 to 60 days to appear on your credit card.
• Shipping Refunds: Refunds for the original shipping charges (based on our shipping chart) will be issued under the following conditions:
  • If the item is being returned due to defect, damage, or incorrect shipment, AND you are returning everything that was in your shopping cart. Since GravesideBooks.com charges $6.00 for shipping on any order, if you keep any portion of your order, you will not be refunded the $6.00 shipping charge for return of an item from that order.

Shopping and Merchandise Frequently Asked Questions

• How do I buy things from your store?
  You are not required to register an account to buy from out store but you are encouraged.  GravesideBooks.com offers a variety of payment methods.
  
  
• I did not receive confirmation of my order.
  Please email us details at orders@gravesidebooks.com. Please include as many details of the order as you can: name and address on order, item ordered, time you placed the order.

Please note that because some of the items we sell may be inappropriate for children, you must be 18 years old to purchase from us.